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Global (English)

Expertise
Customer experience

Digital omnipresence and data value creation
Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.

Human interaction at the right time
Put people at the heart of your CX strategy. Gauging emotions and responses help you deliver the right balance of technology and human contact.

Cognitive omnichannel customer experience
Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.

All customer experience

Employee experience

Provide an outstanding employee experience
Boost your performance and your appeal by ensuring a high-performance, agile and innovative work environment.

Implement a collaboration solution designed for your employees
Unleash potential with a secure, collaborative work environment tailored to each individual employee.

Manage growing complexity
Successfully transform the management of your digital work environment.

Enable efficient hybrid working
Establish and secure hybrid working for the long term.

Contribute positively to your social and environmental objectives
Build a sustainable, inclusive and sovereign digital work environment.

All employee experience

Operational experience

Assisted workers
Empower employee efficiency and increase workplace safety with IT solutions.

Connected smart products
Enhance efficiency, deliver real-time insights and enable seamless customization with connected smart products.

ESG performance
Harness the power of IT to enhance environmental performance, from strategic insights to pragmatic, sustainable solutions.

Secure and flexible infrastructure
Build digital infrastructure for operational excellence and sustainable business outcomes.

Operational efficiency
Improve quality and productivity through automation, supervision, digitization and optimization technologies.

All operational experience

Data & AI

Activate Insights with GenAI and AI
Move beyond the AI hype with a pragmatic approach. Scale AI deployment to achieve measurable impact, ensuring AI technology delivers real value and positive outcomes.

Cultivate a Data-Driven Culture
Create an environment where data is recognized as a strategic asset. Foster understanding and valuation of data at every level, turning it into a powerful driver for innovation and efficiency.

Strengthen Data Governance
Develop a comprehensive framework to manage data as a valuable asset. Align people, processes, and tools with the data strategy to ensure responsible, strategic data usage across the organization.

Centralize data for easier access, better integration, and faster insights
Construct a cohesive, reliable data platform that translates real-world interactions into actionable insights. Ensure seamless access to high-quality data to fuel innovation and informed decision-making.

Define a winning Data Strategy
Establish a clear and actionable data strategy that guides how data is utilized. Optimize the value of AI models, transforming your organization into a data-centric powerhouse.

All data & AI

Digital infrastructure

Cloud networking
We design, build and manage secure, scalable, automated cloud infrastructure for your global cloud estate with reliable services and guaranteed SLAs.

Digital consulting
Take advantage of our expertise, strategy and innovation with digital consulting for seamless transitions, optimized operations and competitive edge.

Multi-cloud optimization
Multi-cloud optimization lets you tailor your cloud strategy to your unique needs, while optimizing performance, cost efficiency and resilience.

SASE (Secure Access Service Edge)
Empower your teams to work together from anywhere with a secure, distributed network that’s designed to fit your needs.

All digital infrastructure

Cybersecurity

Secure the enterprise
Solutions
AI, Data Intelligence & IoT

AI Center of Excellence (CoE)
Empowering your team with expert guidance to accelerate AI transformation

Data & AI Architecture Assessment
Optimizing value creation through a modern and efficient data platform

Cloud MVP
Future-Proof your Business with a cost-effective Cloud Data Platform

Gen AI & AI Lab Offer
Transform ideas into actionable AI solutions

Dashboard Design Services
Optimizing business insights through impactful and user-friendly dashboards

See all

Customer experience

CX of the Future Firestarter
Kickstarting your journey towards seamless and unified customer experiences

Contact Center Access
Receive calls from anywhere in the world and manage them in real time

Customer Data Platform
Transform customer experiences with data-driven decisions via a unified customer data platform.

Unified Engagement Suite - Genesys
Augment your customer experience by orchestrating the entire customer journey

Unified Engagement Suite - NICE
A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and automation

See all

Consulting and digital transformation

Asset and Data Management
Manage the lifecycle of your assets, support contracts, software and services with complete visibility of your entire IT environment, while maintaining the integrity of your data

Deployment Services
Purchase, delivery and installation of your IT infrastructure components at all your international locations

Digital System Integration
Integrate your multiple sources of data in an end-to-end service management ecosystem for autonomy and visibility

Operational Support Services
Optimize costs and maximize the availability of your IT infrastructure with consistent support services worldwide

Project Management
Delegate your IT solution's deployment to a Project Manager for better peace of mind

See all

Internet and networks

Evolution Platform Catalog
Design, deploy and easily manage a platform of connectivity, cybersecurity and cloud services that keeps pace with the changing needs of your business

Flexible SD-Branch
Manage your corporate network in the cloud with lower costs and seamless security, while delivering an optimal user experience

Internet Essential
Our Internet service from trusted partners

Internet Platinum
Internet Platinum offers dedicated Internet access with 100% guaranteed bandwidth on the Orange network

See all

Collaboration and remote working

Multisourcing Service Integration
Centrally manage all of your IT services expenses and performance

Workplace Together [Webex]
Cisco telephony and collaboration tools managed by Orange

See all

Cloud

Cloud Infrastructures
Gain agility, resilience and performance with the cloud

On demand Cloud Connect
Create and manage your connections to the cloud with complete autonomy

See all

Security

Anticipate
Proactive cybersecurity: anticipate and prevent digital threats

Detect and Respond
A comprehensive cybersecurity by detecting real-time threats and responding swiftly to minimize damage

Protect
A comprehensive set of protection solutions to secure endpoints, networks and data, ensuring continuous operations and mitigating cybersecurity risks

See all
Customer stories
- Customer stories
Customer stories

A more coherent expression for Nespresso

Amerigo migrates to a single cloud: maximum security objectives

Clarins Group works smoother with a powerful Central Customer Data Hub

Market-leading European manufacturer builds modernized and future-ready digital infrastructure

Thalys customer data hub for real-time communication

See all customer stories
News and events
- Events
- News
- White papers
Events

25 Apr

Webinar - What if every Customer Experience was perfectly orchestrated?

Do not miss our next events, and subscribe to our newsletter.

All our events

News

Coral Reef Restoration Program for Tēnaka
Technology solution to automate and scale coral reef and marine biodiversity monitoring Tēnaka to benefit remotely from near real-time data from the coral reef, allowing scientists to spend more time regenerating reefs

All our news

White papers

Artificial Intelligence Whitepaper: Stay in the control of your future

CX in Retail Banking:Digital transformation boosts Customer Experience

Customer Data Platform - Download the whitepaper

Data Ethics/AI Ethics: the 2 faces of a responsible future

Generative AI: Visa for a more interactive digital future

All our white papers
About us
- About us
About us

Our story
Orange Business is the Orange Group entity dedicated to businesses and organizations.

Join us
Together, let’s imagine and build a more harmonious future for generations to come. Embark on a journey to gain valuable experience and explore unprecedented possibilities. At Orange, we are committed to unlocking the unique potential within each individual.

Corporate social responsibility
We firmly believe that every technological advancement should benefit humanity, society and the planet. We advocate for an ethical, responsible and inclusive visualization of digital technologies.

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Digital infrastructure
Customer experience
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Data & AI
Employee experience
Operational experience

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AI, Data Intelligence & IoT
Cloud
Collaboration and remote working
Consulting and digital transformation
Customer experience
Internet and networks
Security

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© Orange Business 2025