Nick Lambert joins Orange Business as Senior Vice President to lead Asia Pacific

With great pleasure, I welcome Nick Lambert, Senior Vice President, Asia Pacific, who recently joined Orange Business in Singapore. As head of the…

Digital, data and the new customer experience imperative

Companies throughout Asia Pacific (APAC) have been forced to adapt in many ways following the events of 2020, but customer experience (CX) was…

Work, WFH and the new nature of engagement

COVID-19 and the lockdown that followed created a new world of work. Working from home (WFH) was suddenly normal, and employees had to quickly learn…