the service-oriented enterprise, “cloudification” and enterprise service management #Know14

ServiceNow’s fourth annual Knowledge14 conference was held this week in San Francisco to approximately 6,000 attendees.

unified communications & collaboration: 7 North American market trends

At Orange Business Live in North America, one of the breakouts covered UC&C, led by Sean Burke, head of collaboration center of excellence.

2014: a tipping point for the connected business

According to Ted Schadler at Forrester, social, mobile, cloud and data are tipping business into a new era.