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Digitising the Contact Centre
Today’s contact centre thrives on speed and efficiency, and efficiency is a product of digitisation. By carefully designing the digital tools…
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Introducing new technology to our portfolio: Cisco Webex Contact Center and Cisco Webex Calling
In addition to our existing Cisco-based contact center offers, our service suite now includes Cisco Webex Contact Center, a native cloud contact…
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Orange Business named Genesys EMEA Partner of the Year
At the inaugural European Genesys Partner Awards 2019 held in Amsterdam, global communications service provider and integrator Orange Business was…
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Gartner Magic Quadrant for Contact Center as a Service, Western Europe - October 2017
Orange Business is placed in the Leaders Quadrant for the third year in a row in this Gartner Magic Quadrant for Contact Center as a Service, Western…
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Gartner Magic Quadrant for Contact Center as a Service, Western Europe - October 2018
Orange Business is placed in Leaders position for the fourth year in a row in this Gartner Magic Quadrant for Contact Center as a Service, Western…