optimizing voice in a multichannel environment

While every brand seeks to deliver great digital customer experiences across multichannel touchpoints, voice support remains critical, as explained…

how your smartphone will simplify your life: don’t miss the 2013 NFC World Congress!

How your smartphone will simplify your life: don’t miss the 2013 NFC World Congress!

Airline industry turns to virtualization and RFID

The airline industry has been on a rollercoaster ride over the past decade: a long boom, a sharp contraction, market consolidation and record oil…