Real-time intelligence for supply chain resilience

The pandemic has exposed the fragility in modern supply chains and made firms more aware of a broader range of threats they face. Businesses are…

Who is in control of AI?

Artificial intelligence (AI) promises to have a huge and positive impact on our world – but, it also brings with it complex issues that we have never…

Earth observation data provides unique insight to help us better understand our planet

We live on a planet with finite resources and a fragile ecosystem that needs to be carefully managed to protect it for future generations. Earth…

The secret agent: AI is coming to the contact center

Artificial intelligence (AI) is transforming traditional contact center operations, making them more efficient hubs and freeing up human agents to do…

Branching out: SD-WAN meets the intelligent edge

As more enterprises send SD-WAN deployments live on the back of convincing pilots, many CIOs are already looking to take software-defined networking…

Next-generation robots promise to drive workplace revolution

Today’s next generation robots combine automation with the kind of data-driven intelligence you can see in semantic learning systems like IBM’s…

The smart money is on bank bots.

Under continuous pressure to cut costs and increase profits as challenger banks hit them broadside, traditional retail banks are investing and…

Driving change: micromobility and getting around post-COVID-19

The world is likely to look very different post-COVID-19. Public life will have changed dramatically, and how you get around could look very…

The future of cities is data: but it must be used responsibly

All over the world, cities continue to grow in size and number of inhabitants. In 1950, only Toyko and New York had populations of over 10 million…

Enriched interaction: can chatbots be the future of CPaaS?

Customer experience is the new imperative for enterprises. According to Accenture, 86 percent of B2B organizations say they consider customer…