Usage-based insurance: reduce claims and improve welfare

Insurance companies are continually trying to categorize us based on our age and lifestyles to gauge risk and develop new products. The Internet of…

Reopening for business in a post-pandemic world

The global economy almost came to a standstill in the second quarter of this year and is set to shrink 3.2%, erasing four years of output gains,…

European cloud solutions: innovation compliant with our values

Is it possible to offer open and transparent European cloud solutions that comply with European values and remain competitive? A panel of public…

IT Leadership is more than simply keeping the lights on

The job of chief information officer (CIO) is increasingly challenging in this era of digital transformation, but those who can rapidly shift their…

Hyperpersonalization: the next big step forward in customer care

Specific, individual attention and a uniquely personal service – sometimes referred to as “white glove” customer service – has for a long time been…

Best practices for improving your digital sobriety

In 2021, digital accounts for 6 to 10% of global electricity use. It is also responsible for 4% of greenhouse gas emissions. Each of us can take…

Make mine safer: how digital can enhance health and wellbeing in the mining industry

Mining has many long-established ways of working but also long-established health and safety challenges. Happily, digital technology is helping to…

Hackers see opportunity in crisis: how should you respond?

Cyberthreats and attacks on enterprises increased markedly during the COVID-19 emergency. Malicious actors took advantage of frightened users and…

mobile innovation in Africa: practical solutions to real problems

We take a look at mobile innovations that give farmers access to markets and bring education to all.

Cloud offers silver lining to under-fire retailers

Traditional retailers have been slow adopters of cloud technology due to limited IT budgets and continued investment in legacy infrastructures, but…