5 ways social media can help boost customer services

Social media has given today’s customers a voice. If they have an issue or query on your company or services, they expect a fast response.

Custom manufacturing with 3D printing takes shape

Analysts predict massive growth for 3D printing as the technology takes hold in a number of sectors including medical, automotive and consumer goods.

Ransomware: a crime by any other name

Ransomware continues to make headlines and cause disruptions. Unfortunately, no one is immune: recent research found that around 40% of companies…

Mexico: the new start-up frontier

The second largest economy in Latin America is set to become the latest tech start-up mecca and a powerful force for entrepreneurial spirit in the…

3D printers get set to join the mainstream

A future in which you might print household goods when you need them using a 3D printer is approaching.

Digital diplomacy: why MoFAs must become data-centric

When your work is wrapped up in unpredictable politics, commerce, social events and natural disasters and crises, how do you ensure data integrity?

Back to school: why home workers may need training in digital tools

The COVID-19 lockdown has created a mass of new home workers that is having to get to grips with unfamiliar collaboration tools. In China alone, 200…

digital customer experience set to transform enterprises

We have interacted with customers digitally for years, but this is the first time that these interactions will transform the enterprise from the…

international business across land and sea

Orange Business has an established presence across the world to help customers set up their own operations or open up new markets and territories. We…

Beauty gets a makeover

From make-up tutorials to personalized offers and connected accessories, the beauty and personal care sector is innovating at a rapid rate. Brands…