bringing intelligence to security with the CyberSOC

To protect themselves, enterprises need to adopt an intelligence-led approach to security provided by a new organization called the CyberSOC.

Taking back control: why you should deal with digital overload

Being always connected can be bad for you, your business and workers’ personal relationships – and yet employees feel expected to handle unlimited…

The Philippines flexes offshore muscle

The Philippines is continuing its rapid rise to prominence in business process outsourcing (BPO), especially voice services.

Make mine safer: how digital can enhance health and wellbeing in the mining industry

Mining has many long-established ways of working but also long-established health and safety challenges. Happily, digital technology is helping to…

Are you ready for Russia's new data protection law?

Russia is set to enact a new, very specific data management law this year, which will require MNCs to store data related to Russian citizens in the…

Why cyberdefense needs to underpin entire supply chains

With an ever-increasing number of suppliers plugging into connected equipment, objects and systems in your enterprise, OT (operational technology)…

solving cloud access challenges with federated identity

Increasing use of the cloud poses a challenge for traditional identity and access management. We investigate federated identity, which promises a…

Automatic for the people: why intelligent chatbots matter.

Customer service continues to frustrate many consumers as companies struggle to meet their increasingly high expectations. Can chatbots help…

Back to school: why home workers may need training in digital tools

The COVID-19 lockdown has created a mass of new home workers that is having to get to grips with unfamiliar collaboration tools. In China alone, 200…

MSI – the secret source for a complex vendor landscape

Multisourcing can be complex to manage and requires extra resources the enterprise often doesn’t have. Step forward multisourcing service integration.