MSI service desk: efficiently integrating people, processes and solutions

Business today demands that enterprises tap into a complex environment of vendors, all with their own way of doing things. This puts a major strain…

Orange Business a “vendor to watch” in Gartner MSI-SIAM report

We recently published a reprint of the Gartner report “Market Trends: MSI-SIAM Buyer Behavior in Managed Communications Services” on our website. …

MSI for Mobility: leverage process automation for improved enterprise mobility

Process automation for the management of incidents and requests related to enterprise mobility services is a core element of the Orange Multisourcing…