The rise of the smart workspace in India

Digital workspaces are the future. India, like so many nations around the world, is seeing its workforce change and evolve as we feel the ongoing…

Emergency response – how smart city digital tech can help save lives on India's roads

India has a big project underway at the moment – the 100 Smart Cities initiative.

Customer experience, digitalization, COVID-19 and the contact center

COVID-19 impacted the contact center industry enormously. Enforced lockdowns meant workers had to stay at home, and customers were largely forced to…

Purpose-enabled progress: worker well-being can help Indian companies recover

It has been a difficult year and a half for everybody. Employees, managers and business leaders have all been faced with challenges that have taken…

Working from home and workers’ mental health

The impact of a sustained period of working from home (WFH) on workers’ state of mind is yet to be fully understood, so what should employers do to…

Working from home: India and what comes next

India has responded to the COVID-19 emergency by asking companies to work from home where possible. The Indian government extended the work from home…

Driving ahead: India and automotive transformation

A number of Indian government initiatives, in partnership with the country’s major automobile players, will see India emerge as the world’s third…

All roads lead to India: driving public sector smart mobility

Changing age demographics and a need to improve road safety in the face of negative accident numbers throughout the country: India’s need for a…

India’s digital supply chains: connecting to the future

The supply chain in India stands ready for a revolution, and investment in India’s supply chain infrastructure is gaining momentum. 2018 saw the…

Three levers for India’s IT and ITES companies – forging ahead

India has for a long time been recognized as one of the world’s leaders in Information Technology (IT) and IT Enabled Services (ITES). We enable the…