Contact center: an essential hub in enhancing customer experience

In today’s world of instantaneous communications, consumers expect high-quality experiences powered by seamlessly connected channels, wherever they…

The threat of cyberattacks on healthcare institutions during the COVID-19 pandemic

Cybersecurity whitepaper warns that cybercriminals could make the Coronavirus crisis worse with malware attacks on health institutions.

Share and share alike

A learning experience in Silicon ValleyFor many years, companies would lock away their internal processes and systems from prying eyes. Whatever they…

The truth about hybrid cloud – where we are, where we want to be

For several years now industry analysts, technology vendors, and service providers alike have hyped the adoption of cloud computing.

Accelerating digitization for the new, touchless economy

Accelerating digitization for the new, touchless economy

M2M smart metering: where are we now?

Smart metering of utility services such as electricity and gas can deliver many environmental and business benefits for power companies, governments,…

social networks - what are risks and implications for IT security?

Along with the promise and opportunity come risk and implications when users access these networks the office and share information about themselves.

Social Networks: what are the Risks and Implications for IT Security?

Social networks such as Facebook, LinkedIn and Twitter have become an integral part of everyday life.

Digital Healthcare Venture Funding: Hopeless Hype or the Slope of Enlightenment?

Digital healthcare funding has steadily risen over the past few years, and is a highly desirable startup investment opportunity.

Orange selected by the EU for a future blockchain project

Blockchain is definitely one of the key topics of 2022. After unveiling the new digital identity service for the agricultural world based on…